This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.
Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.
What can we do?
Why is “drama” on Lemmy always highly exaggerated by people?
“Endless wars of who federates with who”. What is that person even talking about and who the fuck would even care as a normal user?
Really early on like right after the API fuckfest, there was a large influx of users who picked servers based on whatever. As a result, servers defederated and there was a lot of drama as a result.
Though that said I haven’t heard much about defederating in some time.
When half the posts in your feed are “X instance bad” people get just tired and go out.
It has happened to me sometimes a meaningful part of my feed was just people brigading about some instance they don’t like. It’s ridiculous.
this is about 0.1% of posts… quit lying
This is why email never caught on. Who wants to choose between Gmail, Yahoo, MSN, Proton, and Comcast? A successful email service would be one where you can only communicate with users of the same email service. /s
People these days look weird at you if don’t use Gmail so you can’t see their Google Calendar invite or some other thing that only works with Google… People are literally pushing tech monopolies.
I still see lots of different emails out there, outlook/hotmail is still huge, yahoo occasionally, icloud in the US.
Among my techy friend circle all of us have either our own self hosted mail, a ‘privacy’ company email, or something in the middle.
All to say, I don’t think it’s that uphill of a battle for the very large percentage of Internet users to accept the way federation works.
I maintain my old hotmail account, but I also have 3 different gmail accounts. I also have a google account associated with my hotmail account so I can do things like keep a calendar and use Google docs with it. I imagine lots of people don’t realize you can make a Google account with an existing email, so they just switch.
it feels like old reddit
Wait, when did that become a bad thing? I exclusively browsed old.reddit.com because the new layout is a fucking abomination.
That’s the feature! Not a bug.
The new reddit design sucks and always has, other than dark mode.
I feel like most the old school redditors have long migrated, I’ve only ever heard good things about the new UI from relatively new users.
Lemmy is old reddit, if not OG internet ethos.
“but it feels like old reddit”. My god, imagine actively preferring the new reddit UI. Let them keep their shiny jangling keys instead of coming over here and pestering the devs for a snoovatar feature or whatever nonsense.
The ‘maybe read for 2 minutes to figure it out’ miniscule barrier to entry is a feature not a bug.
Unless we fix the UX problems in Lemmy, a Bluesky-like alternative of reddit is going to pop up, and overtake Lemmy, like what happened with Mastadon
I think the irony here is that the user-friendliness experience of Bluesky stems from it being a centralized service (in practice). I seriously doubt most people who signed up for Bluesky even understand what “decentralized social media” means.
I’m not saying Lemmy (and the greater Fediverse) can’t improve, but it’s clear that the biggest barrier for most people is the decentralized aspect itself – the core of the Fediverse – which is something one shouldn’t really “hide”.
As long as the state of social media usership demands centralized practices, then the Fediverse will forever be at a disadvantage in gaining mass adoption in my opinion.
What I don’t get is why not pretend it’s centralized and just recommend a server when you introduce someone to lemmy instead of trying to teach them?
Oh you want an alternative to Reddit, here, go to lemmy.ca since your Canadian.
Greenleaf is pretty massively exaggerating about the extent of defederation, as only a handful ever get defederated regularly, certainly not enough to call it ‘wars’.
As for UX, there’s definitely room for lots of improvements, especially in making it easier to explore another instances local communities from within your own insinstance without explicitly subbing to them all or using lemmyverse.net.
But I don’t think the very concept of different instances is truly a barrier or bad UX, that other user is just giving lazy excuses for not switching away from Reddit.
If that was a legitimate issue, MMO’s (which also often have servers the player needs to choose) wouldn’t have the userbase they do. Nor would Email have taken off.
Even if Lemmy was one big simple centralized server, that user would just come up with another reason they couldn’t switch.
“Oh, it’s too small, my niche communities aren’t there”
“The UI isn’t as nice”
“The mod tools aren’t as good”
Etc.
It’s depressing how many top level comments or replies are about how people like that there is a technical barrier gatekeeping lemmy. Are yall actually leftists or do you just pretend to be while worshipping your own version of social hierarchy in which us nerds are on top?
I don’t get how people get hung on choosing a server when people have been chosing a starter Pokémon since 1998 without any major issues. And you get just about the “same” amount of practical info.
Really, what tiktok does to a generation…
I would love info/data-sheets about all the instances, that would make the decision process easier:
- who de-federated who?
- who hosts most content related to topic X?
- number of users and their distribution of joined communities
- posts/second average user activity …
Joining is a bad experience. “Please commit now to a server on this service you know nothing about… Then you can try it out!” I understand the concept of decentralization, but it’s ass-backwards…
I must be in the minority because I post so rarely that I don’t sign up when I ‘join’ the platform, I sign up when I want to post something. When I first wanted to post something, I just joined the instance it was going to be on. (Also because it’s queer, which I don’t tell you about for consistency). I also don’t care that much about not seeing what my instance has defederated. Or actually, not being able to comment on it, because I actually go on programming.dev sometimes, without having an account there. I don’t really get it. The fact that my Instance technically requires an application might actually be a UX hurdle, but otherwise, you just click Sign Up, enter email, name, and password, and that’s it, right? It could be a UX problem that you miss out on content you don’t see, but you also already see a load of content that you’re not going to miss out on. Tutorials on how x-instance moving works might be cool though, if they don’t already exist. Making them more visible might limit the defederation FOMO.
The biggest UX issues, in my opinion, is the process of choosing an instance and content discovery.
When you go to “join lemmy”, rather than choosing a username, you’re presented a big list of instances, and you have no idea what that means and what it means for your experience if you choose one. Even though in reality it doesn’t really matter, just having the list paraylyses the user as it’s not a process they’re used to. Users are likely asking themselves:
- Am I going to miss out on content from other instances?
- Do I need an account per instance to interact with their communities?
Sometimes I think it would be best if we could have some kind of read-only instance people can create an account on and get stuck in first, then choose an instance to sign up to once they understand it. The instance would be locked down so they couldn’t create any communities. So basically when they they’re directed to join-lemmy and go to sign up, they create an account on that instance right away and get started.
On the discovery front, a potential idea would be to allow communities to have a specific category tags field. When a user signs up, the host instance could have a page that they’re directed to (this would be controlled by the instance, so they wouldn’t have to have it enabled) which lets the users pick some topics they’re interested in and can then subscribe to the communities right away.
Sometimes I think it would be best if we could have some kind of read-only instance people can create an account on and get stuck in first, then choose an instance to sign up to once they understand it. The instance would be locked down so they couldn’t create any communities.
I believe lemmy.myserv.one is what you’re looking for.
Interesting, thanks!
Potential hot take: Do we even want the majority of people here?
Not necessarily, but we don’t want a accidental filter that filters out non tech savvy people. We want all kinds of people on Lemmy
Hell, it can filter out tech people too. I’m a programmer by trade, but I almost dipped on lemmy because the onboarding is confusing enough. Like, I obviously (mostly) figured it out, but I did consider going “eh fuck it” and dipping. The site is ultimately a luxury and not a requirement, so effort or confusion required to get all started up is also something that’ll drive me to consider it not all worth it for some social media I’m not even sure I want to be a part of yet.
Using Boost for Lemmy and it’s almost like I never switched.
For the android users : https://play.google.com/store/apps/details?id=com.rubenmayayo.lemmy
Edit: ohhh, this may be better than Sync…
Whether these are just lazy excuses or not, but let’s be real for a moment.
Imagine someone, who’s used to go to reddit.com, search for a reddit app in the app store, both of which have the same logo, design, etc… and use their username/password to login and browse the content.
almost every service, that people use for the last decades is based on this specific approach, except for emails. Even the TLD was always .com
Now imagine, how overwhelmed those people might feel, when you tell them “just come over to lemmy”.
Lemmy, where? lemmy.com? Here’s where you then start explaining the different instances, federation, etc…
the next question will be: where’s the Lemmy app? Remember, the unified logo and design? well, good luck explaining that all lemmy apps are de facto third-party-apps.
Now, once they make it throug all of that, the next hurdle that will confuse the hell out of them are the communities scattered all across the instances.
While I understand and largely agree with your point, I think it’s worthwhile to question whether it’s reasonable that this is the way people expect the Internet to work.
Companies have spent the last 15 years o so making their best efforts at obscuring the stack, so that unless you’re somewhat tech-savvy, you can’t tell the concept of app apart from the concept of server. Not unlike how Android and iOS have been obscuring many basics of the system to the point that some people don’t even know what a filesystem is.
Perhaps this situation should be regarded as a problem to be solved, rather than just “the way things work” and that we need to cather to it. Mostly because FOSS services will always, invariably, struggle to adapt to a conception of the internet optimized for consumption and nothing else.
I agree that people nowadays might struggle to understand what, for instance, a third-party app is, but I also think it’s too an unreasonably low bar to just let it be, and have FOSS forever playing acrobatics to somehow adapt to it.
Whether Lemmy should be the one leading this struggle is a whole another argument lol. Somehow forcing people to understand this with Lemmy in particular, without changing anything of the larger culture, will just cause people to not use Lemmy outright.
But this cannot be the way it works. Everyone using the internet needs some bare minimum tech literacy.
Companies have spent the last 15 years o so making their best efforts at obscuring the stack,
I fully agree here. Whatever software they have developed, is not rocket science, and mostly based off of existing standards.
Gmail, Outlook, etc… just a bunch of *DAV servers on top of an emailing service, paired with some SSO. Same goes for Reddit/X/FB. A simple DB just storing some info and doing some fancy sorting based on that info.
Perhaps this situation should be regarded as a problem to be solved
Yes!
But, on the other hand it’s a two-fold sword.
Corps are making money off of peoples lack of knowledge, and this has been the way of how “offering a service” is being done probably since human history… and yes, it pisses me off as well, especially when it comes to human health and nutrition, etc…
But…
Say, you hire contract workers, to build a house, bc. you don’t know how to do it yourself. Then you need to hire someone else to approve the quality of the work that’s been done, since again… you lack the knowledge. After you’ve moved in, something breaks, again… you hire someone to fix it.
Now, at what point do you start learning about all the components involved in a built house? electricity, plumbering, walls, etc… and most importantly, do you even care in learning so or not?
And some people, just don’t care. They simply don’t. Even if the concept of a topic is very easy to grasp, they simply lack the interest in knowing about how it works.
Say you hire a company to build a house. You don’t have the skills or the know-to, but at some point, you’ll have to deal with some inevitable aspects of building a house, if only to discuss them with the workers. Say they “force” you to deal with plumbing, for example by including it in the budget. Imagine if you not only don’t know how plumbing works, but also what plumbing is. Maybe you’ve never had to think about it before. What would you do? Would you go to another company that doesn’t force you to deal with it, perhaps by not even providing it in the first place?
Say for the sake of argument that this becomes a generalized problem, and companies use it as an excuse to no longer provide plumbing in new houses, as a cost-saving measure. Most people don’t seem to care. Over 10 years pass by, and people have gotten used to expect not having running water at home. “It sucks, but that’s the way it is I guess”.
Now, a community-driven initiative arises to build cheaper houses, complete with running water. Can you imagine most people refusing participating, because building a house with running water implies having to know that plumbing supplies water? That the mere thought of it is already too complicated, and that maybe having fresh water at home is only for people whose special interest is plumbing?
You need some elementary knowledge on things, if only to exist in the world. The Fediverse, and I mean this wholeheartedly, is not that complicated once you grasp the most basic concepts of the internet.
While I won’t deny outright that open-source devs most of the time don’t think about making their software accessible to the wider public, and that some aspects of decentralized social media still have to be ironed out (duplicated communities on Lemmy are a pet-peeve of mine); these issues are often heavily blown out of proportion. Besides people honestly not understanding some concepts, I think there is also some deliberate anti-intellectualism going on with this topic in particular. People who spend their afternoons troubleshooting Windows just so that their computer games run at 60 FPS suddenly don’t know what a website is when Mastodon is mentioned.
I’m pretty certain that this “Fediverse is too complicated” mantra would not have worked at all before 2010.
For the majority of commenters: UX is not UI.
The poor UX experience is the research a person has to do before they can even participate. You need to have a basic understanding of how the network works, and then you have to shop around for a server.
It’s enough friction to prevent people from on-boarding and that’s not good for a platform that needs people to be valuable.
Maybe this is a terrible thing to say, but I actually like that registering for federated sites requires a bit work.
IMO, the internet was more enjoyable when it was just full of us nerds 😅
That does come with the unavoidable side effect that the majority of the people will simply not participate. It then follows that sites like Reddit will continue to be the place where the majority of the people will go.
If your goal is to participate in small communities and you are okay with the slow pace of those communities, then that’s fine. If your goal is to move people away from corporate-sponsored media for whatever reason, then this won’t work.
