- cross-posted to:
- hackernews@derp.foo
- cross-posted to:
- hackernews@derp.foo
A friend shared a post from someone else that was talking about this article. I’ve quoted the text from that post below:
This is a 1996 guide on how to help someone use a computer. It’s strikingly resonant with ‘how to be a parent’, or really ‘how to help anyone with anything’. A nice example of “the universal within the particular”
You’ll find that technical questions from experienced people tend to include “To do X, I’m doing…”. Basically for two reasons: They’re already accustomed to zooming out and looking for other approaches before even asking a question, aren’t lost in the weeds, therefore asking the question top-down is natural, secondly, because they can predict the inevitable “you don’t actually want to do this” answers if the approach is even a little bit off the beaten path.
Consider the flipside: Helpful people wasting their and your time teaching you how to build a flux compensator when all you wanted to do was make some coffee. Just buy a machine off the shelf. Interrogating, alas, is warranted in the majority of cases that’s why it became a thing in the first place because most people aren’t trying to engineer a novel flux-compensated coffee machine.
Excellent point. I often find myself torn between providing all relevant context to get ahead of this, and keeping my posts short enough that people will actually read them.