When my dad was teaching me how to ride a bike, I kept falling.
He noticed that I was paying so much attention to the road that I couldn’t focus on riding the bike.
Finally he picked me up, looked me dead in the eyes and said, “You rule the road. Don’t let the road rule you”.
Somehow that phrase immediately gave me the ability to ride a bicycle.
I have shared it with other people learning to ride a bicycle after they have fallen down at least once.
It freaking works.
They asked me to do things instead of telling me to do things.
He was explicit about it. He said, I know I’m your boss, I can’t just say go do this thing, but I have found I get better results and have happier co-workers when I ask you to do the things I need you to do instead of telling you to do the things I need you to do.
A specific example would be, instead of, “please clean the lobby”, Saying, xwill you go clean the lobby for me, please?"
And it’s one of those things that’s really, really subtle and really minor. It only takes a small amount of adjustment in it in the way that you speak, and it yields excellent results.
Sorry, your insurance doesn’t cover that, so it would have to be out of pocket.
Bring a cashier’s check for $7,400 to lunch and we’ll take care of the rest! ❤️