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I am with you. We should use the ai as a tool to automate or remove things that is frustrating or in the way of the actual goal to help the customers. Plus I don’t think any model is good enough (yet) to act as tech support (they can use open ai if it was enough). I think ai is great as a tool tho. For example you can use it to go through a lot of documents of products, policies, other tickets and so on so the tech support person can find the relevant information faster. We can also use ai to create summerise of the call or take notes and so on. A lot of great potential to make everyone happier but I don’t believe in replacing actual ppl.
For me has ubuntu and pop os just worked with all my hardware. I have tried manjaro (it broke often after updates so I gave up on it. This was maybe 5 years ago), arch (worked great but got tired of the tinkering), mint (never wanted to work with my wifi and Bluetooth adapter so I don’t have a ton of experience with it), debian (too long ago for me to remember why I switched), ubuntu and now pop OS for 3 years and I won’t switch. I have only had problems with yakuza 1 (couldn’t save and input delays were crazy) and mafia 1(all icons for the game pad were blank) . I also own a steam deck and play a lot of games on it without any problems. But I do not mod that much, skyrim is the only one I heavily moded and I played it on windows. Cyberpunk did I mod some on my steam deck to fix bugs but it was bellow 30 mods.
Tldr; i am with kaldo! Pop OS is great! And yes I use Nvidia GPU and I have never had a problem with the drivers.