Eh. I’ve been on the receiving end of one of those inboxes and the spam is absolutely, utterly unbearable. Coming up with a better system than a publicly listed email address is on Google at this point, because there is no reasonable way to provide support when you need a spam filter tuned up to such a level that all legitimate mail also ends up in spam.
That would be great. Just a bit that sends an email from a different innocuous sounding Gmail every month with a generic problem like “app crashes on <random device>” to see if there is a response. If you miss 3 in a row, you’re out
can’t they start with the motherfuckers who give fake email addresses for support?
Eh. I’ve been on the receiving end of one of those inboxes and the spam is absolutely, utterly unbearable. Coming up with a better system than a publicly listed email address is on Google at this point, because there is no reasonable way to provide support when you need a spam filter tuned up to such a level that all legitimate mail also ends up in spam.
then you put a feedback system inside your app that you actually respond to.
That would be great. Just a bit that sends an email from a different innocuous sounding Gmail every month with a generic problem like “app crashes on <random device>” to see if there is a response. If you miss 3 in a row, you’re out