• BeigeAgenda@lemmy.ca
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    5 months ago

    Google is broken, they have had no end user service for many years.

    I think you can get service if you are a government or large company.

    • Snot Flickerman@lemmy.blahaj.zone
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      4 months ago

      Their customer service first fucked me back in the Nexus 4 days.

      I was poor and didn’t have the money to buy a new phone for their RMA program and then wait for the money to be returned.

      I was told there was no way to send in the old phone first. I had to buy a new one and then send the old one in to get it replaced.

      I was never able to get a fixed Nexus 4.

    • BarbecueCowboy@lemmy.world
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      4 months ago

      I think you can get service if you are a government or large company.

      You’re so optimistic. It depends on how you define service, they will talk to you if they’re large enough, but it’s still a nightmare getting them to talk to each other within google, getting support is still problematic.