If you’re worried about how AI will affect your job, the world of copywriters may offer a glimpse of the future.

Writer Benjamin Miller – not his real name – was thriving in early 2023. He led a team of more than 60 writers and editors, publishing blog posts and articles to promote a tech company that packages and resells data on everything from real estate to used cars. “It was really engaging work,” Miller says, a chance to flex his creativity and collaborate with experts on a variety of subjects. But one day, Miller’s manager told him about a new project. “They wanted to use AI to cut down on costs,” he says. (Miller signed a non-disclosure agreement, and asked the BBC to withhold his and the company’s name.)

A month later, the business introduced an automated system. Miller’s manager would plug a headline for an article into an online form, an AI model would generate an outline based on that title, and Miller would get an alert on his computer. Instead of coming up with their own ideas, his writers would create articles around those outlines, and Miller would do a final edit before the stories were published. Miller only had a few months to adapt before he got news of a second layer of automation. Going forward, ChatGPT would write the articles in their entirety, and most of his team was fired. The few people remaining were left with an even less creative task: editing ChatGPT’s subpar text to make it sound more human.

By 2024, the company laid off the rest of Miller’s team, and he was alone. “All of a sudden I was just doing everyone’s job,” Miller says. Every day, he’d open the AI-written documents to fix the robot’s formulaic mistakes, churning out the work that used to employ dozens of people.

  • sunzu@kbin.run
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    6 months ago

    If most peoples jobs really are this mindless, then i don’t know what to say…

    We got generation of educated people writing sloppy emails nobody need to be correct?

    • variants@possumpat.io
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      6 months ago

      It’s not that they shouldn’t be correct it’s that people are expected to do the job of multiple people with limited budgets so they contract their work out to services or don’t take the time to double check stuff.

      When I worked with the marketing people ot was a team of 3 that had to cover the US mexico and Canada, so they would have people on retainer to make things like art or text for a lot of the stuff, but I can see how they could use a service that used ai for those things

      Look at what happened with Wacom, so I just see this kind of cost cutting is appealing to businesses that want to cut costs at the expense of quality

      https://community.wacom.com/en-us/ai-art-marketing-response/

      Again I’m not saying it’s good but there is demand for this stuff as shitty as it is