Roku users around the country turned on their TVs this week to find an unpleasant surprise: The company required them to consent to new dispute resolution
I have a great business idea - sell a roku-like device for half the price and a .99 cent subscription fee. Then when I’ve captured the market I force them to accept draconian new terms that cost way more or I brick the device. By then it’s too late and I can suck all the money out of it from the people that can’t switch.
And if they don’t like it? Too bad; they signed away their rights to sue.
It’s a foolproof plan! As long as I don’t get shot in the street but justifiably angry customers.
I have a great business idea - sell a roku-like device for half the price and a .99 cent subscription fee. Then when I’ve captured the market I force them to accept draconian new terms that cost way more or I brick the device. By then it’s too late and I can suck all the money out of it from the people that can’t switch.
And if they don’t like it? Too bad; they signed away their rights to sue.
It’s a foolproof plan! As long as I don’t get shot in the street but justifiably angry customers.